IT Support

Supporting IT
effectively

Having an effective, knowledgable and flexible IT Support provider that understands and proactively takes care of your IT infrastructure is vital to the success of your business.

Finding the right IT provider is crucial.

Having the right IT support in place from a provider that understands how your IT solution fits within your business infrastructure is crucial.

Within IT, there is not a one size fits all solution. We offer bespoke packages for SME’s and corporate businesses, charities and educational settings to ensure your IT infrastructure is always up-to-date to efficiently manage the operational demands of a growing business.

Proactive Management

Our aim is to provide a high quality, innovative technical IT Support that  monitors and maintains your computer systems and networks for your business.

Collaborative approach

Our flexible packages mean we can either take full control of your IT or work alongside your IT Manager.

Quick response

We pride ourselves on quick response time, responding to all IT support calls within the hour.

Managed IT

With staff now returning to the office or working remotely, the “new normal” has forced businesses to ask how their existing IT systems are performing. Through our FREE IT Consultations we have found many IT systems that are not fit for purpose to reflect the current needs and growing demands of their business.

We are a skilled IT company who will proactively manage the day-to-day operation and maintenance of your IT infrastructure making sure that is secure and always up-to-date.

Flexible monthly contracts

Replacing existing IT systems sounds like a costly outlay. At MFM-IT we understand this may put you off from looking further leaving your IT infrastructure out dated and vulnerable. We therefore offer flexible monthly contracts to suit your budget, so you can rest assured that your IT systems are secure and up-to-date without incurring large expenses for any IT issues.    

Proactive approach

Here at MFM-IT we like to take the proactive approach with our customers to ensure that you have the best service and value. Proactively monitoring your IT infrastructure to stay ahead of any potential problems and correcting any issues before they result in outages is key to maintaining availability and performance.

24/7 remote monitoring

We remote monitor all the systems and devices that we manage and support. This will provide you with fewer IT/ computer problems, prevention of hardware failure and downtime by fixing small issues as they arise. If a problem is detected a ticket is automatically raised to our Helpdesk and one of our technicians will be handling the problem.

Skilled engineering team

We are not sales people. We are skilled technicians and engineers who are qualified to help you with your IT issues. We guarantee that the person you speak to will know how to solve any of your problems – saving you time and frustration.

The IT Support you need

We can work alongside your existing it team as an escalation point or we can be your it support team providing end to end assistance and guidance.

Connecting our services together

We provide innovative IT solutions that connect seamlessly together to ensure you experience a high quality service.

Have a look at what else we can offer your business or call us today on 01384 880000 to speak to one of the team.

Want us to
assess your IT?

Having an outdated IT system will affect your business operations. Talk to us today for a FREE IT Consultation.

Need help? Call our expert IT support team 01384 880000

Based in the heart of the Midlands with an expert team of engineers and consultants with a combined 50 years experience in high level network design and support, our ethos is to provide customers with the best IT service and solutions, 365 days a year.

Head Office

Knarsboro House,
Bradley Road
Stourbridge
DY8 1XB

Birmingham Office

Floor 7, Cobalt Square,
83 Hagley Road
Birmingham
B16 8QG

Worcester Office

Anbrian House,
1 The Tything
Worcester
WR1 1HD

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