01384 880000 || connect@mfm-it.co.uk

About us

We are providers of secure IT management.

Our aim is to connect people with the right technology, so that you can do your job effectively without having to worry or get involved with IT issues.  We work with SME’s, large corporates, charities and education establishments and we pride ourselves on our expert, pro-active approach.

Find out why it's all smiles at Mary Stevens Hospice


When COVID-19 hit, government measures meant that the Day Unit was forced to close. Meaning the much needed services for patients with life limiting illnesses had to move to online and telephone support.

Read how we helped staff and patients still be able to communicate and receive their much needed ongoing support through our innovative cloud technology

We adopt a simple approach - we're not sales people, we're IT experts

Innovation, honesty, passion coupled with a collaborative approach are at the heart of our company. Located across the Midlands and Worcestershire we are providers of secure IT management, such as high level network design, cloud technology, telephony business communication systems, managed IT support and managed print. We ensure your IT technology is always up-to-date, secure and can efficiently manage the operational demands of a growing organisation.

Fast Facts

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Customer Satisfaction

We believe good customer service is as important as
having the right IT infrastructure in place.

Want to know more? See our case studies >

"We love them.  Everyone we have had contact with from the company has been extremely helpful and supportive.  ‘Can do approach’ and always with a smile.  Fast, efficient and effective service that we would recommend highly.  Always responsive to our needs – outstanding service."
Di McCallion
Primrose Hospice
"MFM advised on multiple avenues we could explore to solve the issue. We ended up heeding their excellent advice and moving all of our environment into their Private cloud environment, allowing us to run on premise software with the capabilities of the cloud functionality whilst still holding onto data sovereignty."
Dominic Putka
Rock Compliance
"The fact that issues are addressed in good time so staff can get on with work has been a big plus. MFM fits with our ethos where we want to grow with our main suppliers. In the 12 months we have been with MFM we have found extended our projects not only to IT but phones and conferencing systems. All handled professionally with all the necessary support."
Paresh Samat
The Children's Family Trust

Why Choose Us?

Within our sector we find that customers stay with their current IT provider because it is easy. The difference is our customers stay with us because they want to and some have been with us since the very beginning! They stay with us because they are happy with our honest, trustworthy, efficient and highly skilled service .

Trustworthy

Reliable and honest, we do what we say we will to make sure your needs are met.

Unmatched Expertise

We are highly skilled and qualified technical people, not sales people - there's a difference.

Proactive

It's important to look at how we can always improve technologies and IT infrastructures.

Quick Response

Solving your problems efficiently and effectively is the job of our technically skilled Helpdesk.

Want to be 100% satisfied?

Not sure about your current IT provider or need a bit of advice? Then connect with us for a free, no obligatory consultation and we will be happy to help.

The start of MFM

Jan 2012

The creation of MFM-IT. Born out of the idea of Richard Eagles wanting to provide a customer centred consultative IT approach as opposed to it being focused on sales.

Our First Customer

Feb 2012

When the dream starts to become a reality. Green Source Renewables, who we are proud to say our still with us to this day!

home office, person, work

The FIRST Support Contract

May 2012

BAC Corrosion Control becomes our first support contract. We implemented a new solution to support remote users to accessing BAC's infrastructure. Today the contract has changed massively to grow with their business demands, supporting around 40 users on a hosted desktop environment.

We're Growing!

July 2013

First regional office in Wassell Grove opens

computers, information technology, data center

Our first National customer joins us!

September 2014

Now Careers joins our growing customer base. Building new server systems to provide business flexibility across of their remotes sites in the UK

Invest in our state-of-the-art data centre

April 2016

It's official Birmingham becomes the home of our first data centre - this is a huge achievement for us and means we can provide cost effective solutions and improved security for our customers.

The Way Youth Zone becomes our 200th Customer!

September 2018

First Sophos Cloud Security Provider in the UK

January 2019

Hard work always pays off and we are proud to be the first major IT provider in the UK to have achieved this certification.

We own it!

November 2019

Purchased our new Head Office in Stourbridge - why not come in and have a brew!

Helpdesk Hits 20 Technicians

April 2020

We're Expanding

November 2020

Opened our office in Worcester

The Launch of MFM Digital

March 2021

Want to discuss your website - get in touch.

Why having our own private data centres is important.

We continuously and invest in our state-of-the-art Datacentre infrastructure to ensure it provides the resiliency, availability and security our customers expect.
We are proud to own our data centre and this means you have a direct management of your IT assets as opposed to it being managed by a third party provider.

ISO Accredited

Our datacentres are highly secure with robes back ups and are accredited to ISO 9001 and ISO 27001 quality and security standards.

A Managed Solution

We provide a fully managed and flexible solution through our extensive pool of design, consultation and engineering resources.

Less risk. More Control

Our data centres are not outsourced to a third party vendor. We at MFM-IT have direct control of your data, which means you do too.

Want to know more?

To find out more about how our IT solutions can help your business call 01384 880000 or complete our contact form and a member of the team will be in touch with you shortly.

Need help? Call our expert IT support team 01384 880000

Based in the heart of the Midlands with an expert team of engineers and consultants with a combined 50 years experience in high level network design and support, our ethos is to provide customers with the best IT service and solutions, 365 days a year.

Head Office

Knarsboro House,
Bradley Road
Stourbridge
DY8 1XB

Birmingham Office

Floor 7, Cobalt Square,
85 Hagley Road
Birmingham
B16 8QG

Worcester Office

Anbrian House,
1 The Tything
Worcester
WR1 1HD

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